CalPoly Pomona, Pomona, CA
Masters or Arts - Literature

 
March 2003

California State University San Bernardino, San Bernardino, CA
Bachelor of Arts - Creative Writing

 
1998

Chaffey College, Rancho Cucamonga, CA
Associates of Arts - English

 
1992

• MS Word
• MS Excel
• MS PowerPoint
• Microsoft Visio
• MS FrontPage
• MS Outlook
• Adobe Photoshop
• Adobe PageMaker
• Adobe Acrobat
• Adobe Illustrator
• PROTOCOL (Billing Software)

• OPTIMA (Billing Software)
• Envision (Billing Software)
• Quicken
• QuickBooks
• Peachtree
• RoboHelp
• FTP
• SureThing (CD Label Designer)
• HyperSnap (Screen Capture program)
• Easy CD Creator
• WinZip

T-orb, Ontario, CA

Researched and co-wrote business plan. Wrote Articles of Incorporation and Bylaws. Handled entire incorporation process per California requirements.

Research and develop venture capital relations. Initiate and maintain all correspondence for Client, Vendor and Customer relations. Perform all levels of advertising and media relations; defining selling approaches; researching leads, prospecting clients and designing information packages and demo materials. Wrote User Manual and Installers Manual.

Front Office management and coordination: manage deposits, screen calls, supervise accounts receivable and billing; purchase equipment and supplies; research and implement employee benefits packages, orientate new employees. Wrote Employee manual and Internal contracts.

Plan, arrange and coordinate all details for company users' conferences, seminars, exhibits, industry speaking engagements, and prospect presentations; photograph company events, tradeshows, seminars, etc.

Corporate Relations
December 2002 to
Present

ARIS Software, Inc., Rancho Cucamonga, CA

Schedule and coordinate appointments, net meetings, training sessions, travel arrangements and tradeshows for president, vice presidents, sales team and training team.

Initiate and maintain all correspondence for Client, Vendor and Customer relations. Perform liaison duties between ARIS and clients, both current and prospective.

Proof, edit and format newsletter publication, press releases, software documentation, user manuals, business correspondence, legal contracts & licenses.

Compile and format manual, news releases and licenses for web release. Convert software manual and other documents to HTML.

Contract, coordinate and supervise all aspects of document Printing and Reproduction, including preparing documents digitally in PageMaker and/or Photoshop.

Front Office management and coordination: manage deposits, screen calls, supervise accounts receivable and billing; purchase equipment and supplies; research and implement employee benefits packages, orientate new employees.

Plan, arrange and coordinate all details for company users' conferences, seminars, exhibits, industry speaking engagements, and prospect presentations; photograph company events, tradeshows, seminars, etc.

Perform all levels of advertising and media relations; assist the sales department in selling approaches; researching leads, prospecting clients and designing information packages.

Executive Assistant / Office Administrator
November 1992 to
December 2002

Claremont Public Affairs (CPAC), Rancho Cucamonga, CA

Planned, developed and coordinated grassroots campaigns/lobbying for mayoral, state senate, and local government campaigns, state propositions and proposed legislation, and controversial land development issues (Moreno Valley and the kangaroo rat, Amboy Land Fill, SOKA).

Coordinate and man call center for lobbying issues, pre-election/pre-development surveys and "get out the vote" campaigns. Hire, train and monitor call center representatives.

Participated in the planning, development and coordination of community and public sector liaison programs and activities to advise and disseminate information to the general public in regards to SOKA's functions and program activities. Coordinate visitor tours of the campus with an aggressive community-calling bank and follow-up calls.

Conducted analyses and research for campaign issues. Prepared various written documents such as reports, publications, strategic public/private sector participation, legislative analyses, brochures, fact sheets, pamphlets, and advertisements for use and distribution.

Worked with representatives of other organizations, both public and private, to circulate information regarding project programs.

Developed and maintained outlets, through print and electronic media, for announcements of project activities and services.

Assisted in planning, arranging, and coordinating workshops, special conferences, and promotional events.

Designed and published materials, coordinated speakers, photographed events and prepared follow-up materials (pamphlets, correspondence, newsletters, etc.).

Performed liaison duties, representing CPAC and project companies.

Participated in a variety of community activities and forums such as fundraisers, honorary events and campaign gatherings.

Planned, designed, and arranged for the production of posters, signs, exhibits, and displays; arranged exhibits at meetings, workshops, and other community and civic programs.

Performed photography assignments for presentations or publications; developed script materials; coordinated site locations, production schedules, equipment, and personnel; and performed related production activities.

Executive Assistant / Office Manager
January 1990 to
November 1992

Foundation for California (FFC), Rancho Cucamonga, CA

Scheduled and coordinated delivery of Holocaust Exhibit to libraries and schools.

Planned, designed, and arranged for the production of Holocaust posters, signs, exhibits, and displays; arranged exhibits at libraries, schools and community centers.

Photographed exhibit with viewers present at various locations for company documentation.

Corporate Relations
January 1990 to
November 1992